Refund Policy

At E-Gadget World, we are committed to delivering high-quality products and exceptional service. We understand that there may be times when a product does not meet your expectations, and we are here to help with our comprehensive refund policy.

Eligibility

• Request Period: You may request a refund within 30 days from the date you received your product.
• Condition: The product must be returned in its original condition, including all original tags, packaging, and accessories.
• Unboxing Video: An unboxing video is required to process your refund request.

Refund Process

1. Initiate a Request: Contact our customer support team with your order number and reason for return.
2. Processing Time: Once we receive and verify the returned item, we will process your refund within 5-7 business days.

Refund Method

• Original Payment: Refunds will be issued to the original payment method used at the time of purchase.

Refund Time

• Credit Time: Refunds will be credited to your account within 5-7 business days after the refund is processed.

Special Conditions

• Fulfillment Terms: If the SKU of the item is not available, we will issue a 100% refund.
• Order Cancellation: If you cancel your order before it has been shipped, a full refund will be provided.